Refund & Cancellation Policy
Last updated: 2026-07-19
We want you to be happy with Next Wave Apps. This policy explains how you can cancel your subscription and request a refund.
1. Cancelling your subscription
You can cancel your subscription at any time via the customer portal. After you cancel, your subscription remains active until the end of the current paid billing period, and will not renew after that. You will not be charged again once cancellation is confirmed.
2. Free trial
If you cancel during your 7-day free trial, you will not be charged. If you do not cancel before the trial ends, your subscription will automatically convert into a paid subscription at the price of your selected plan and billing interval.
3. Refunds
Refund requests are handled on a case-by-case basis within 14 days of the original purchase. To request a refund you can either:
- Email our support team at support@mynextwave.app with your order details; or
- Contact Paddle directly (our Merchant of Record) via the receipt you received at the time of purchase.
After 14 days, or for subscription periods already used, refunds are generally not provided, except where required by applicable law.
4. Questions
Need help? Contact support@mynextwave.app.